Ask your landlord to fix the heating / repairs

A letter to the landlord or agent: what is broken, when you first reported it, and a date you want it done by. You fill in the facts, print or save a PDF, and send it. We do not send it for you, and this is not legal advice.

Give a date

In England, a landlord’s repairing obligations for many tenancies sit in section 11 of the Landlord and Tenant Act 1985 (often called the section 11 repairing duty): structure and exterior, and keeping in working order the installations for water, gas, electricity, sanitation, and heating. That is the statute GOV.UK points to — not a promise this letter will get the boiler fixed by Friday, and not a claim.

Write the repairs letter GOV.UK: private renting repairs

Say what is wrong, when you first told them, and by when you want the work done. Offer access. Keep copies of earlier messages and photos. This page is for England; other parts of the UK have different rules.

Why it matters

A dated letter is easier to show than a trail of texts. It is still only a request. It does not start a court claim, and it does not make the council inspect the property. If nothing happens, GOV.UK and Citizens Advice set out the next steps — including reporting disrepair to the local authority.

How it works

  1. Fill in the landlord or agent, the property, the repair, when you first reported it, and a completion date.
  2. Print the letter or save it as a PDF. £5, UK bank transfer.
  3. You send it. Attach photos, boiler error codes, and previous messages if you have them.

Read GOV.UK: repairs in private renting before you send anything. Check your tenancy for how notice should be given.

A filled-in letter

12 March 2026 Example Lettings For the landlord of 14 High Street Property: 14 High Street, Example, EX1 2AB Tenancy: assured shorthold I am writing to request repairs that fall within a landlord’s repairing obligations, including those in section 11 of the Landlord and Tenant Act 1985 where they apply. The problem The gas boiler has been off since 28 February. There is no heating and no hot water. The display shows fault code E133. I first told you by email on 1 March (ref: boiler-off). It is still not fixed. Please complete the work by 26 March 2026. I can give access on weekdays after 9am; the keys are with the agent. If I do not hear from you with a date, I will consider the next step, including reporting the disrepair to the local authority and seeking advice from Citizens Advice. Yours faithfully, A. Example

Pay £5, then print

£5 · UK bank transfer

Pay £5 by UK bank transfer to Starling Personal: Andrew Skrzypiec-allen, sort code 60-83-71, account 44427708. Payment reference SENDTHIS. Then print/export. Honour system, same as now.

USDC on Base still accepted at 0x16287C70C13d3c535e96201B52879f988f2B11D5 for people who already have it.

Can’t face the form — £15

Pay £15 by UK bank transfer to the same Starling account. Payment reference SENDTHIS-DFY (or USDC). Paste the facts, and I’ll write the letter. You still send it. Honour system, same as now. Not legal advice, and not a solicitor acting for you.

Parking ticket (PCN) · Subject access request · Refund

Send This is not a law firm and this is not legal advice. We write a letter from what you type; you send it. This is not a claim, and we do not talk to the landlord, the agent, or the council for you. Repairing obligations for many tenancies in England are in section 11 of the Landlord and Tenant Act 1985 — see GOV.UK. If the home is unsafe, or the stakes are high, read GOV.UK or speak to Citizens Advice. £5 is for the document, not a result.